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Terms & Conditions

Last updated: February 2026

1. About These Terms

These terms and conditions (“Terms”) govern your use of the SetMyClaw website and services. SetMyClaw (“we”, “us”, “our”) provides AI assistant configuration services.

By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our services.

2. Services

SetMyClaw provides:

  • AI assistant configuration: Remote software configuration and setup of AI assistant systems on client-provided hardware.
  • Integration services: Connecting email, calendar, and messaging platforms to the AI assistant.
  • Consultation & training: Advisory sessions and training on the use and management of AI assistant systems.
  • Support: Post-configuration technical support as agreed in the service scope.

All services are provided remotely unless otherwise agreed in writing. On-site consultation visits in Dubai may be arranged as a supplementary service where applicable.

3. Client Responsibilities

By engaging our services, you agree to:

  • Provide the necessary hardware meeting minimum specifications communicated during consultation.
  • Grant temporary access to accounts (email, calendar, etc.) required for configuration, and revoke or maintain access at your discretion after setup.
  • Ensure you have the legal right to access and automate the accounts and data you provide to us for configuration.
  • Use the configured AI assistant in compliance with applicable laws and regulations.
  • Maintain the security of your hardware and access credentials.

4. Payment & Pricing

  • Pricing is provided during consultation and confirmed in a written quote or invoice before work begins.
  • Payment terms will be specified in the invoice. Typically, payment is due in full before or upon completion of configuration.
  • All prices are exclusive of applicable taxes unless stated otherwise.
  • Hardware costs are the client's responsibility and are separate from our service fees.

5. Intellectual Property

The AI assistant software (OpenClaw) is open-source and subject to its own licence terms. We do not claim ownership of the software or your data.

Our configuration work, custom workflows, and documentation created for you are provided for your use. The SetMyClaw brand, website content, and design remain our intellectual property.

6. Data & Privacy

Your data is processed in accordance with our Privacy Policy. The AI assistant runs on your hardware — we do not store, access, or process your ongoing email, calendar, or message data after configuration is complete.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Our services are provided “as is”. We do not guarantee uninterrupted or error-free operation of the AI assistant.
  • We are not liable for any actions taken by the AI assistant after configuration, including but not limited to emails sent, meetings booked, or communications made.
  • We are not liable for any indirect, consequential, or incidental damages arising from the use of our services.
  • Our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim.
  • You are responsible for reviewing and approving AI-generated actions and communications.

8. Support & Warranty

  • Post-configuration support is included for the period specified in your service agreement (typically 14 days).
  • Support covers configuration issues, integration troubleshooting, and workflow adjustments.
  • Support does not cover hardware failures, third-party service outages, or issues caused by client modifications to the configuration.
  • Extended support packages are available upon request.

9. Refunds & Cancellation

  • Consultations are free and carry no obligation.
  • If you cancel before configuration work begins, any prepayment will be refunded in full.
  • Once configuration work has commenced, refunds are at our discretion based on the work completed.
  • We reserve the right to decline or cancel a project at any time, in which case any prepayment for undelivered work will be refunded.

10. Acceptable Use

You agree not to use our services to:

  • Send unsolicited communications (spam) via the AI assistant.
  • Engage in any activity that violates applicable laws in your jurisdiction.
  • Process personal data of third parties without their consent or a lawful basis.
  • Impersonate individuals or entities through AI-generated communications.

11. Third-Party Services

Our services integrate with third-party platforms (email providers, WhatsApp/Meta, calendar services, etc.). We are not responsible for the availability, terms, or policies of these third-party services. Your use of these services is subject to their respective terms.

12. Modifications

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Governing Law & Disputes

These Terms are governed by applicable laws in the relevant jurisdiction. Any disputes shall first be addressed through good-faith negotiation between the parties before pursuing any formal resolution.

14. Contact

For any questions about these Terms, contact us at: info@setmyclaw.com