1. Who We Are
SetMyClaw (“we”, “us”, “our”) provides AI assistant configuration services.
For any questions about this policy or your data, contact us at: info@setmyclaw.com
2. Data We Collect
We collect the following personal data:
- Contact information: Name, phone number, email address, and WhatsApp messages when you reach out to us.
- Business information: Company name, role, and details about your requirements shared during consultation.
- Technical data: Browser type, IP address, and page visit data collected automatically via standard web analytics.
3. How We Use Your Data
We process your personal data for the following purposes:
- Responding to your enquiries via WhatsApp or email.
- Providing our AI assistant configuration services.
- Sending you service updates or follow-up communications (only with your consent).
- Improving our website and services.
- Complying with applicable legal obligations.
4. Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: When you contact us or submit your information voluntarily.
- Contractual necessity: When processing is required to deliver our services.
- Legitimate interest: For website analytics and service improvement.
- Legal obligation: When required by applicable law or regulation.
5. Client Data & AI Assistant Services
When we configure an AI assistant for you, the assistant runs on your own hardware. We do not store, access, or retain any of your emails, calendar data, messages, or other content processed by the AI assistant after the configuration is complete.
During the configuration process, we may temporarily access certain accounts (email, calendar) solely to set up integrations. This access is revoked upon completion unless you explicitly authorise ongoing support access.
6. Data Sharing & Transfers
We do not sell your personal data to third parties. We may share data with:
- Service providers: Essential tools for communication (e.g., WhatsApp/Meta) and website hosting, under appropriate data processing agreements.
- Legal authorities: When required by law, court order, or regulatory request.
Some service providers may process data in different jurisdictions. Where this occurs, we ensure appropriate safeguards are in place.
7. Data Retention
We retain your contact information for as long as necessary to provide our services and maintain our business relationship, or until you request deletion. Enquiry data is retained for a maximum of 24 months from last contact.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Withdraw consent at any time.
- Request restriction or cessation of processing.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, contact us at info@setmyclaw.com. We will respond within 14 days.
9. Cookies & Analytics
Our website may use essential cookies for functionality and anonymous analytics to understand visitor behaviour. We do not use advertising cookies or tracking pixels. You can disable cookies in your browser settings.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
11. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Governing Law
This privacy policy is governed by applicable data protection laws in the jurisdictions where we operate and where our clients are located.